Reach Out to Us
If you need help, the Wolf Spins support team is ready to assist with account enquiries, KYC checks, deposits and withdrawals, technical problems or general feedback. Contact us simply by email, phone or the in-site contact form and we will aim to respond promptly. Whether you play on the WolfSpins mobile site or desktop, the team can guide you on promotions, responsible-gambling tools and security questions using the convenient channels below.
| Department | Contact |
|---|---|
| Customer support | [email protected] (aim: 24-hour reply; include account ID) |
| General enquiries | [email protected] (marketing and site enquiries) |
| Affiliate enquiries | [email protected] (partner sign-ups and tracking) |
| Phone | +44 20 7946 0851 (Mon-Fri, 09:00-18:00) |
| Working hours | Mon-Fri, 09:00-18:00 (UK time) |
Email Assistance
Email is our preferred contact method for detailed requests, account-related issues or cases needing documents or explanations. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and any relevant attachments. Providing full information up front helps us respond faster and avoids delays when verifying accounts or resolving complex enquiries.
Contact Form
Response Time
Our support team aims to reply to most enquiries within one business day. Simple requests like account questions or bonus clarifications are typically handled quickly. More complex cases, such as payment investigations, ID checks or disputed transactions, may take longer and require extra documentation. Actual response times depend on the issue and current workload, so please bear with us while we investigate.
Feedback
We'd love your feedback. If you have suggestions, ideas or spot anything that could be improved on the site, please let us know via the feedback form or at [email protected]. Every message is read and considered by our team, and your input helps us refine promotions, games and site features to make the experience better for everyone.